Privacy Policy
Thank you for your interest in our Hogar smart home systems. It is our responsibility to protect the personal information that is collected, processed and used within the products and services of Hogar Controls.
Hogar Controls Pvt Ltd is committed to protect your privacy and your personal information. This Privacy Statement informs you of our privacy practices and of how your personal information is protected. Hogar Controls Pvt Ltd strongly supports the fundamental rights to privacy, data protection as well as staying compliant with national and international privacy laws.
Below is an explanation of what data is collected during your use of products and services from Hogar Controls Pvt Ltd and how it is used. These notes on privacy policy only apply to the use of services and products of Hogar Controls Pvt Ltd as well as the connection of Hogar Controls Pvt Ltd products and services with the Amazon Alexa voice service.
The Privacy Policy is valid in addition to the General Terms and Conditions as well as other directives of Hogar Controls Pvt Ltd (www.hogarcontrols.com).
Our Privacy Policy explains:
The Application is owned and managed by Hogar Controls Pvt Ltd whose registered office is at Hogar Controls Plot No.3, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 India. This Privacy Policy applies to all users accessing or using Our Application.
The controller, as defined in the General Data Protection Regulation and other national data protection laws within the member states and other provisions of data protection legislation, is:
Hogar Controls Pvt Ltd
Plot No.3,
IDA Uppal, Habsiguda,
Hyderabad, Telangana 500039
India
Email: DPO@hogarcontrols.com
Internet: https://www.hogarcontrols.com
DATA PROTECTION OFFICER
C/0 Hogar Controls Pvt Ltd
Plot No.3,
IDA Uppal, Habsiguda,
Hyderabad, Telangana 500039
India
Phone: Tel.: +91-92929399449
Email: DPO@hogarcontrols.com
You may receive information about your personal data that we store at any time, free of charge. You do not need to give reasons.
If personal data is inaccurate or no longer needed, you can also block, correct or delete such personal data by contacting us.
You can revoke your consent to us at any time. As a result, we may not continue the processing based on this consent for the future without affecting the legality of the processing based on the consent until revocation. If you consider that the processing of your personal data is in breach of data protection rules, you may, without prejudice to administrative or judicial remedies, apply to a supervisory authority, in the geographical jurisdiction in which you are established or in which the alleged infringement took place.
Personal data include information such as name, address or e-mail address, password, home name (provided which can be associated directly to you personally.
During the configuration and operation of the Hogar devices, the following data is collected and stored:
For the “acquisition of measured data” function it is required to save the status values of a device (e.g., current power of a pluggable switch and meter) over a longer period. Via the smartphone app, the user defines for which devices the “measured data” is saved. If the user has not selected anything, no data will be saved.
For the use and operation of the Hogar system without connection to the voice service of Amazon Alexa, these data are used only on servers of Hogar in India for the technical implementation of the Hogar systems. The information is not disclosed to third parties. Your data is not personalised.
The data is transferred to Amazon by Hogar on a non-personally identifiable basis. It may be possible, however, that Amazon collects data via the connection between the Amazon Alexa voice service and Hogar that is included in both services, in accordance with the Privacy Policy of zAmazon (https://www.amazon.com/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ
For allocation of data transferred to Amazon, a key that belongs to your connected Amazon account is stored on the Hogar servers. The data is transferred to Amazon by Hogar on a non-personally identifiable basis. It may be possible, however, that Amazon collects data via the connection between the Amazon Alexa voice service and Hogar Controls that is included in both services, in accordance with the Privacy Policy of https://www.amazon.com/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ
The data stated in sec 2a is collected on a non-personally identifiable basis for the operation of Hogar devices.
The data stated in section 2b and 2c is transferred on a non-personally identifiable basis by Hogar to Amazon for the implementation of the voice commands used by you during operation of the Amazon Alexa voice service. Hogar Controls does not receive any analysis by Amazon about the data collected by Amazon.
Further, you agree and acknowledge that Your Information may be transferred, stored and processed outside India.
We are committed to keeping your personal data secure and take all reasonably necessary precautions and follow industry best practices to do so. We implement all necessary organisational and technical measures in line with this personal data protection policy and applicable laws and regulations to protect your personal data against any unauthorized access and modification, disclosure, loss or destruction. We make sure that the service providers adhere to the data processing and handling regulations if they are involved for any reason
If you do not want your in accordance with sec 2b to be transferred to Amazon, you must deactivate the Hogar skill from your Amazon Alexa app. In this case, the authentication key expires, and Amazon would no longer be able to request any data according to sec 2b. Please note, that in this case you will no longer be able to use the Amazon Alexa voice service for controlling Hogar Controls.
You may request information about what data of yours we have stored, why we stored it and where we got it from. According to the relevant legal provisions, you also have the right to have your personal information corrected, blocked or deleted. You may request/seek to have your personal information corrected, blocked or deleted via support@hogarcontrols.com
Changes to this Privacy Policy
We reserve the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of such update, change or modification. If You continue to access or use the Application and/or Our Services even after any such changes have been made, it would be deemed to be Your implied consent to the changed Privacy Policy.
Disclaimer
We cannot ensure that all Your Information including Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although We are committed to protecting Your privacy, we do not promise, and You should not expect, that Your Information or private communications will always remain private. As a user of the Application, you understand and agree that You assume all responsibility and risk for Your use of the Application, the internet generally, and other third-party communications networks, and the information You post or access and for Your conduct on and off the Application. You agree that Hogar Controls will not be liable for any damages for any loss of privacy occurring in communication over such networks.
Grievance contacts information
The name and contact details for any Grievance, please contact info@hogarcontrols.com
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