Privacy Policy

Hogar Smart Home ("Hogar," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning collecting, using, and sharing your personal data when you use our smart home products and services. By using our products and services, you consent to the practices described in this Privacy Policy.

1. Information we collect

1.1. Information you Provide:

We may collect personal information that you voluntarily provide to us when you register for an account, contact our customer support, or interact with our products and services. This may include your name, email address, phone number, and other information necessary for your account setup.

1.2. Information Automatically Collected:

We may collect certain information automatically when you use our products and services. This may include

1.2.1 Device Information:

We may collect information about the devices you use to access our services, such as the device's unique identifiers, operating system, and hardware information.

1.2.2 Usage Information:

We may collect information about your interactions with our products and services, such as the features you use and how you use them.

1.2.3 Log Information:

Our servers may automatically record information about your use of our products and services, such as your IP address, access times, and system activity.

1.2.4 Location Information:

With your consent, we may collect information about your device's location to provide location-based services, such as home automation based on your location.

2. How we use your information:

We may use your information for the following purposes:

2.1. Provide and Maintain Services:

To provide and maintain our smart home products and services, including user account management, troubleshooting, and customer support.

2.2. Personalization:

Customize and personalize your experience with our products and services.

2.3. Communication:

To send you updates, notifications, and important information about our products and services.

2.4. Research and Analytics:

To conduct research, analyze trends, and gather insights to improve our products and services.

2.5. Legal Obligations:

To comply with legal obligations, including responding to lawful requests from government authorities.

3. Sharing Your Information:

We may share your information with third parties under the following circumstances:

3.1. Service Providers:

We may engage third-party service providers to perform various functions on our behalf, such as hosting, data analytics, and customer support.

3.2. Legal Compliance:

We may share your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

3.3. Business Transfers:

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or object to the processing of your data. To exercise these rights or to make choices about the information you receive from us, please contact us using the contact information provided below.

6. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information.

Please contact us at Hogar Controls India Pvt Ltd Sandhya Techno-1,
10th Floor, Khajaguda X Road, Radhe Nagar,
Rai Durg, Hyderabad, Telangana 500081
Phone: +91 844 844 0789.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the effective date.

Please review this Privacy Policy periodically for any changes. Your continued use of our products and services after such changes indicates your acceptance of the updated Privacy Policy. Last Updated: 25-10-2023 [Date]