Entity: Hogar Controls India Private Limited
Hogar Smart Home (“Hogar,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning collecting, using, and sharing your personal data when you use our smart home products and services. By using our products and services, you consent to the practices described in this Privacy Policy.
We may collect personal information you provide directly when you:
– Register an account
– Contact customer support
– Use our products or services
This may include your name, email address, phone number, and other details required to manage your account and service experience.
We may collect certain information automatically when you use our products and services. This may include
Details such as your device’s unique identifiers, operating system, and hardware specifications may be collected to optimize functionality.
We monitor feature usage and interactions to improve and personalize your experience.
System logs, including IP address, access times, and activity records, may be captured automatically by our servers.
If you provide permission, we may access your device’s location to enable features such as location-based automation.
Your data helps us:
Manage user accounts, enable device connectivity, troubleshoot issues, and provide customer care.
Adapt services and interfaces to your usage patterns and preferences.
Send updates, alerts, and service-related information relevant to your account.
Analyze trends and behaviors to improve system performance and develop new features.
Comply with laws, enforce policies, and respond to lawful requests from government bodies.
We may share your information in the following situations:
Trusted third parties may be engaged to assist with services such as data hosting, analytics, or support, under strict confidentiality agreements.
We may disclose information if required by law, legal processes, or government requests.
In the event of a merger, acquisition, or asset sale, user information may be part of the transferred assets.
We use appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
You have rights concerning your personal data, including:
– Accessing your data
– Requesting corrections or deletions
– Objecting to specific uses
To exercise these rights, please contact us using the information below.
For questions about this Privacy Policy or to exercise your rights, contact:
Hogar Controls India Private Limited
Techno-1, 10th Floor,
Khajaguda X Road, Radhe Nagar,
Rai Durg, Hyderabad, Telangana 500081
Phone: +91 844 844 0789.
We may revise this Privacy Policy occasionally. Significant changes will be posted on our website with an updated effective date. Continued use of our products and services constitutes your agreement to the updated terms.
Please review this policy periodically for the latest information.
