Effective date: November 10, 2021
Last updated on: June 10, 2022
a. This Mobile Application with the name of Hogar Mini S/Hogar Pro S/Hogar Mini is operated by Hogar Controls India Pvt Ltd(/We/Our/Us”). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
c. We collect your personal information in order to provide and continually improve our products and services.
e. All partner firms and any third-party working with or for Us, and who have access to personal information will be expected to read and comply with this policy.
2. HOW WE COLLECT THE INFORMATION
a. From you directly and through these Apps: We may collect information through the Apps when you visit. The data we collect depends on the context of your interactions with our Apps.
b. Through business interaction: We may collect information through business interaction with you or your employees.
c. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as
1. Information about your interactions with the products and services offered by our subsidiaries.
3. INFORMATION WE COLLECT
a. We collect information primarily to provide better services to all of our customers.
b. We collect the following information from you when you use or signup on our App:
Name, Email, Phone Number (Optional), Gallery, Camera, Home Address, Wifi Details
c. When you visit our Apps, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, Internet Protocol (IP) address, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services.
d. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc.
e. The information about your usage of the App, including crash logs and usage statistics.
f. Information about the location of your device, including geolocation information.
h. We will retain your information as long as we require this to provide you with the goods and services and for such a period as mandated by the concerned laws.
i. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.
4. HOW WE USE INFORMATION
a. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
b. We use the information collected through this App as described in this policy and we may use your information to:
1. Improve our services, App and how we operate Our businesses;
‘I Understand and enhance your experience using our App, products, and services;
Ill. Personalize our products or services and make recommendations;
IV. Provide and deliver products and services you request,
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your requests, comments, and inquiries;
VI. Create and manage the online Hogar application-specific accounts you manage on our App;
VIll. Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
IX. Communicate with you about promotions, upcoming events, and news about products and
X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offenses:
XI. Protect, investigate and deter against fraudulent, unauthorized, or illegal activity.
5. DATA TRANSFER
a. Information about our users is an important part of our business and we take due care.
b. We share your data with your consent or to complete any transaction or provide any product or service which is specific to our line of business to make your experience better which you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf as mutually liable legal collaborators.
c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service
e. We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property, or safety of Us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
6. DATA SECURITY
a. We take due care to protect our customer’s data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
b. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customers’ personal information.
c. We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure alteration, and destruction. It is your responsibility to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
d. It is important for you to protect against unauthorized access to your password and your devices, and applications. Be sure to sign off when you finish using a non-personal device.
e. Information you provide to us is securely stored on our secured servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
f. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
7. LINKS TO THIRD PARTY SITE/APPS
8. SHARING OF PERSONAL INFORMATION
a. We do not share your personal data with third parties without your prior consent other than:
1. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
I. To comply with laws or to respond to lawful requests and legal process;
IV. In an emergency, including to protect the personal safety of any person; and
V. For the purpose of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).
If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use Our App with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.
10. CHANGES TO THIS POLICY
We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy. If you have any concerns about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.
Name: Hogar Controls India Pvt Ltd
Address: Plot no 3, IDA Uppal, Hyderabad, Telangana, India – 500039